You can easily return your item(s) within 14 days of receipt of our product, for any reason.
Audio Innovations guarantees you will have your money back for your returned items (except discounted items or items in the SALE) on condition that the items returned are in good condition. This means that items are not damaged, dirty or modified and that all labels and tags are still on the article. You cannot return items from the SALE to Audio Innovations.
To return your items, we ask you to first send an email to Audio Innovations via email@example.com, containing your name and address, the order number and article number. Audio Innovations will then respond by e-mail.
For the return of your article, you can use the same box that you received with your order. We ask you to return the packing slip or invoice of Audio Innovations in the box with returning the item. The costs of the return are for your own account.
Exchange an item is of course also a possibility. You can communicate by email for which item you want to exchange your received product. Please send in the email your current article number, order number and for which product(s) you want to exchange it.